FAQ
Q: what YOV stands for?
A: Your Own Volition. Basically means, it's all up to you to take the right decisions for yourself!
Q: How long does shipping take?
A: Orders are typically delivered within 2-3 business days.
Q: How can I contact you?
A: You can reach us via email, WhatsApp, Facebook and Instagram
Q: What are freeze-dried fruits?
A: Freeze-dried fruits are real fruits that have had their moisture removed through a specialized freeze-drying process. This preserves their natural flavor, color, texture, and nutrients while creating a light, crispy snack.
Q: Are YOV products made from real fruit?
A: Yes! Our products are made from 100% real fruit with no artificial flavors, colors, or preservatives.
Q: Do your products contain added sugar?
A: We do not add sugar to our freeze-dried fruits. The sweetness comes naturally from the fruit itself, but couple of fruits have a little sugar added for the taste please refer to the item itself.
Q: How does freeze-drying preserve nutrients?
A: Freeze-drying removes water at low temperatures, helping preserve much of the fruit's natural nutritional value compared to many traditional drying methods.
Q: Are YOV snacks healthy?
A: YOV snacks are made from real fruit and contain no unnecessary additives, making them a convenient option for those seeking wholesome snacks.
Q: Are your products suitable for children?
A: Yes. Our freeze-dried fruits are a fun, crunchy snack that both kids and adults enjoy.
Q: Do your products contain preservatives?
A: No. We rely on the freeze-drying process to help preserve freshness without artificial preservatives.
Q: How should I store my YOV products?
A: Store in a cool, dry place away from direct sunlight. Once opened, reseal the package tightly to maintain freshness and crunch you can also put it in the fridge.
Q: What is the shelf life of YOV products?
A: Our products typically have a long shelf life when stored properly. Please refer to the expiration date printed on the package.
Q: Are YOV products vegan?
A: Yes. Our freeze-dried fruit products are plant-based and suitable for vegans.
Q: Can I use freeze-dried fruits in recipes?
A: Absolutely! Add them to yogurt, cereal, smoothies, desserts, baked goods, trail mixes, or enjoy them straight from the bag.
Q: Do you offer wholesale or bulk orders?
A: Yes. We welcome wholesale and business inquiries. Please contact us through our Contact Us page for more information.
Q: Where can I purchase YOV products?
A: You can purchase YOV products directly from our website and through selected retail partners.
Q: How can I contact customer support?
A: You can reach our team through the Contact Us page or by emailing our customer support team. We're happy to help with any questions.